Power BI

Building a Power BI KPI dashboard

A KPI dashboard fails for one of two reasons: the metrics do not map to decisions, or the definitions are ambiguous. Both are fixable before you open a single visual.

Updated September 20, 2026

Pick fewer, sharper KPIs

Six to nine KPIs is enough for most functions. Each one needs a name, a formula, a grain, an owner and a target. Without a target, a KPI is just a number on a screen.

Define each KPI in one row

FieldExample
NameNet revenue retention
Formula(Starting ARR + expansion − contraction − churn) / Starting ARR
GrainMonthly, by customer cohort
Target≥ 105%
OwnerHead of Revenue

Card design

  • Show the current value, the comparison period and the direction
  • Colour by whether the movement is good, not by whether it is up
  • Keep card order stable so people build muscle memory

Frequently asked questions

How do I pick KPIs for a new dashboard?

Start from the decisions your team makes weekly, then work backwards to the smallest set of measures that would change those decisions. The KPI generator drafts a candidate set you can edit.

Related reading

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